19 Nov

Emotional Control Key to Becoming “Ultimate Influencer”

In his superb book, Adversaries into Allies, Bob Burg writes, “In the process of becoming an Ultimate Influencer, controlling your emotions comes before every step, every time.”

Book jacket - Adversaries Into AlliesHaving coached basketball for forty-four years, I can certainly relate to the above statement.

It took a game in North Dakota for me to realize how your emotions can adversely affect your judgment. I got so angry at the officials in the second half of a championship game that I had no productive instructions for my team for the final twelve minutes of the game. I allowed my emotions to take me right out of the game.

As I matured as a coach, I came to believe that the coach-referee relationship was not an adversarial relationship. Officials want to make the correct call and that is all we can hope for as coaches – the right call.

I won’t say that I turned referees into allies, but I certainly came to have a better relationship with them when I learned to control my emotions. An official validated this when he told me, “We do listen to you during games because you say so little to us during the course of the game.” I simply said what I had to say to the refs, then went immediately back to my coaching. I could not coach and ref at the same time!

Leaders are coaches. When coaches control their emotions, they are better coaches.

Bob Burg teaches us a very valuable lesson when he emphasizes that in difficult situations our first step, every time, should be to control our emotions.

12 Nov

Balancing respect, humor

The big news from the athletic world this week came from the NFL. We had one player – Martin – accuse another player – Incognito – of bullying him. Because of the bullying, Martin left the Miami Dolphins team.

Since the initial accusation, more information has surfaced, so we don’t know what really happened. Only the two athletes and possibly some teammates know what occurred.humor-respect-balance2

If it were just hazing, I don’t think there is any doubt that hazing can advance to bullying. Bullying is never acceptable in any way, in any venue! In our forty-four years of coaching, we allowed no hazing.

I don’t believe most leaders encounter hazing and bullying in their organizations. But they do deal with humor, and just as hazing can lead to bullying, humor can lead to hurt.

Leaders have to use their words and their humor carefully. What the leader may think is humorous has the potential to cause hurt in the recipient and affect the entire organization negatively.

I once worked with a leader who would use what he thought was humorous toward one of his subordinates. We all liked and respected the man he singled out fairly regularly and lost respect for the leader. What he thought was funny, we thought was ignorant.

As coaches and as leaders we do want to see some levity on our teams. Striking the right balance between levity and seriousness is a healthy thing for organizations. However, we always have to be careful that the humor never crosses the line resulting in something hurtful. Respect cannot be compromised.

01 Nov

Embrace challenges, recall the fundamentals

The fundamentals are the keys to athletics.

image fundamentalsBalance, footwork, passing, dribbling, and shooting are the fundamentals taught in the play of basketball.

It makes no difference what offense you run – motion, dribble drive, read and react, or set plays. It makes no difference what defense you run – man-to-man, zone, or match-up. If your players are not solid in the fundamentals, the basics, they are not going to be successful.

Coaches are constantly looking for that magic offense or defense. Eventually, they realize there is no one magic offense or defense. If there were, everyone would be running it.

Your team’s success goes right back to the fundamentals.

When your basketball team is struggling and you, as the coach, are not sure what to do, you often decide to go back to the basics in your practices.

One of our former players, now in corporate real estate sales, recently told me about a difficult situation. He was having a bad year and troubled about how to get things turned around. Recalling his years with our collegiate basketball program, he thought about the fundamentals and how we used to revisit the fundamentals when things went awry.

He went back to cold calling and all the basics of selling and finished with a great year.

Athletics and business coaching, teaching, and learning do go hand-in-hand. Often, the challenges we face in any of these arenas can be successfully navigated by remembering the simple things: the fundamentals.