14 Nov

4 Areas Where Great Leaders Separate Themselves From Average Leaders

4 characteristics of a great leader

I recently heard an expression from John Maxwell that I had never heard before that made me reflect on its wisdom.

“People don’t pay for average.”

4 characteristics of a great leaderI know we see this in the athletic arena. When we have excellent teams, we attract bigger crowds. Although people won’t pay for average, they will pay for excellence.

This is a great lesson for leaders. Whatever business, team, or organization you are leading, the more excellence you produce the more success will come your way.

I do believe in the last analysis all leaders are both teachers and coaches. I once heard that the best definition of a teacher is a one-word definition. That word is “Facilitator.” The great teachers facilitate the learning; they make the learning easier.

Please think of the BEST teacher or coach you ever had – not a good one, the BEST. For that teacher/coach to achieve excellence, I think he/she had to do four things. Did your best teacher/coach do these four things?

First, he/she knew his/her subject matter, be that subject algebra or football. The great UCLA basketball coach, John Wooden, had this insight on learning. He told a friend of mine who played on his last team how much he was still learning about the game. At the time, he was 65 years old.  

Coach Wooden’s teams won seven NCAA basketball championships in a row and in the last twelve years he coached they won ten. I don’t think either of those records will ever be eclipsed. Coach knew his subject matter and he was a lifelong learner. Great teachers, coaches, and leaders are lifelong learners in their subject matter.

Second, the teachers/coaches who achieve excellence are organized. They can disseminate their knowledge. Unfortunately, some of you may have had professors who definitely knew their subject matter, but they could not bring it down to our level, to the level of us mortals.

I have always liked this concept from the athletic world: “I have not taught until you’ve learned.” Great teachers, coaches, and leaders adhere to this adage.

Third, the great ones teach, coach, and lead with enthusiasm – not the “rah rah” enthusiasm; but the quality of enthusiasm where they are enthused because you did so well.

Fourth, finally, and most importantly, the great ones CARE. They care about the people in their charge far beyond the narrow confines of a classroom, a football field, or a place of work.

The greatest example of this in coaching was Amos Alonzo Stagg. He was the football coach at the University of Chicago when they were in the Big Ten Conference. His degree from Yale was in Divinity. He studied to be a Reverend but he felt he could better minister to America’s youth from a football field than a pulpit.

Vince Lombardi, the late, great Green Bay Packer coach, used to tell his players, “Pursue perfection and you might catch excellence.”

Leaders are teachers and coaches and there may be value in reflecting on the four things above that the great ones do on a daily basis. Hopefully, you will catch excellence!

I would love to hear about your experience with a leader that was above remarkable in these four areas. Was she / he a subject matter expert – lifelong learner, an organized communicator, enthusiastic, and did she / he care?

06 Nov

Everybody Gets a Trophy

MJ Quote on Failure

There has been a great deal written criticizing this relatively new concept of everyone getting a trophy. I am not in favor of it for one reason – Failure.

MJ Quote on FailureFailure is a part of life. I believe all of us meet Failure in our lifetime – both personally and professionally – and the sooner we learn how to deal with it the better.

So, instead of teaching young people that we all deserve rewards, thereby not hurting anyone’s feelings, I believe we would help them more by teaching them how to deal with Failure.

One of the most profound concepts I ever heard at the many basketball clinics I attended both nationally and internationally came from Dale Brown, the former LSU basketball coach. After telling a story about a woman who overcame tremendous odds, he said your “FQ is more important than your IQ.”

Your FQ is your Failure Quotient. How often can you fail at something and have the resiliency to get back up?

When you study the lives of great achievers, you see an awful lot of Failure. Abraham Lincoln lost many more elections than he won prior to being elected president of the United States. Thomas Edison failed 10,000 times in his experiments to find electricity until he finally met with success. When Winston Churchill, possibly the greatest leader of the 20th century, flunked 6th grade his teacher wrote that he was “dumb and hopeless.”

Each of these three men had strong FQ’s. Most, if not all achievers, have met or will meet Failure along the way.

If the above premised is true would it not be better to teach young people how to deal with Failure? The field of cybernetics teaches two ways to meet Failure:

  1. Learn from it
  2. Put it behind you

It is relatively easy to learn from Failure but more difficult to put it behind you. The best analogy I heard to accomplish putting Failure behind you was to have a big box with a huge, strong lock. Put the Failure in the box, lock it tightly, never open it up, and move on.

Leaders must learn to deal with Failure. If they have been given trophies all their lives, Failure very well may consume them. However, if they have been taught to develop strong FQ’s they will be in a much better position to lead.

Pat Riley, the former Los Angeles Laker coach and current president of the Miami Heat, summed up the importance of a strong FQ in his book, The Winner Within: A Life Plan for Team PLayers. He wrote, “Success is getting up one more time than you’ve been knocked down.”

Trophies are great but learning to deal with Failure is the better life-long gift.